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Journal of Sociotechnical Inquiry
Peer-reviewed, open access research on technology and society ISSN 2977-4426 Quarterly
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CiteScore 4.1 Acceptance 23%
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The Journal of Sociotechnical Inquiry publishes rigorous, peer-reviewed work on how technical systems and social institutions shape one another. No paywalls, no author charges.

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Cover of Volume 4, Issue 2
Volume 4, Issue 2
June 2026
Full table of contents

Automation, Care and Public Infrastructure

This issue brings together empirical work on how automated systems are absorbed into the everyday operation of public services, and on the labour that keeps them working.

Latest articles Browse all articles

Research Note

Breakdown as Method: What a three-day outage revealed about hospital scheduling infrastructure

Yuki Tanabe, Nadia Haddad

First published 15 June 2026 Vol. 4, No. 2 pp. 29–35 https://doi.org/10.59021/jsi.2026.005

Infrastructure becomes visible on breakdown — a familiar claim that is rarely tested, because researchers are seldom present when systems fail. This research note reports an unplanned natural experiment: a three-day outage of the central scheduling system at a...

Abstract Full text PDF 1,386 471
Research Article Editor's choice

Counting Care Work on Demand: Measurement error in platform labour statistics and what it hides

Priya Raghunathan, Elena Marchetti, Daniel Osei

First published 15 June 2026 Vol. 4, No. 2 pp. 15–21 https://doi.org/10.59021/jsi.2026.003

Official statistics consistently estimate platform-mediated care work at between 0.3 and 0.8 per cent of the workforce in high-income countries. We argue that these estimates are systematically low, and that the reasons are instructive. Using a linked dataset...

Abstract Full text PDF 2,740 905
Review Article

The Infrastructural Turn in Platform Studies: A systematic review of 214 empirical studies, 2015–2024

Joost van Reenen, Sofia Almeida

First published 15 June 2026 Vol. 4, No. 2 pp. 8–14 https://doi.org/10.59021/jsi.2026.002

Over the past decade, platform scholarship has increasingly borrowed the vocabulary of infrastructure studies: platforms are described as substrates, as utilities, as things that become visible only on breakdown. This article asks what that borrowing has actua...

Abstract Full text PDF 3,115 1,180
Research Article Editor's choice

Discretion by Design: How caseworkers reinterpret algorithmic risk scores in welfare administration

Marta Szymańska, Henrik Lindqvist, Kwame Mensah

First published 15 June 2026 Vol. 4, No. 2 pp. 1–7 https://doi.org/10.59021/jsi.2026.001

Risk-scoring systems are now routine in welfare administration, yet we know little about what happens to a score once it reaches the desk of the person who must act on it. Drawing on fourteen months of ethnographic fieldwork across three municipal benefits off...

Abstract Full text PDF 4,820 1,640
Commentary

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Providenci Sipes, Americo Auer

First published 15 March 2026 Vol. 4, No. 1 pp. 15–36 https://doi.org/10.59021/jsi.2026.oijolr

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Abstract Full text PDF 1,882 1,676
Review Article

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Clifton Raynor, Genevieve Roob

First published 15 December 2025 Vol. 3, No. 4 pp. 22–44 https://doi.org/10.59021/jsi.2025.yidisu

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Abstract Full text PDF 6,566 942
Review Article

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Nelle Tremblay, Markus Hettinger

First published 15 December 2025 Vol. 3, No. 4 pp. 1–21 https://doi.org/10.59021/jsi.2025.yfpjwd

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Abstract Full text PDF 2,898 1,392

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Announcements & news All news

Open calls for papers All calls

Special issue 123 days left

Special issue: Automation in the Welfare State

Guest editors · Dr Marta Szymańska (Edinburgh), Prof. Ingrid Bauer (Humboldt)

Empirical studies of how automated and algorithmic systems are being absorbed into social security, employment services and social care — and what tha...

1 Feb 2027 Read the call

About the journal

Founded in 2019 and open access from the first issue.

We publish empirical, theoretical and methodological research on the entanglement of technology, institutions and social life. Our reviewers are practising researchers, our median time to first decision is under five weeks, and we have never charged an author a fee.

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